inforMED
MalfunctionMPO

INFANT HEEL WARMER SQUEEZE 4X4IN

Received May 5, 2023 · Event occurred Apr 12, 2023

Report 1423537-2023-00931 · MDR key 16882257

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Manufacturer

Mo016 Mo-moberly

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2P123

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DEVICE HISTORY RECORD REVIEW WAS COMPLETED ON THE REPORTED LOT V2P123. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. A SAMPLE WAS NOT RETURNED FOR EVALUATION, THEREFORE, A ROOT CAUSE COULD NOT BE DETERMINED FOR THIS PRODUCT. WE WILL CONTINUE TO MONITOR TRENDS FOR THIS PRODUCT.

Description of Event or Problem

CUSTOMER REPORTED WHEN THE INFANT HEEL WARMER WAS SQUEEZED TO ACTIVATE, THE CONTENTS OF THE PACKET CAME OUT OF THE TOP AND LANDED ON ONE OF THE STAFF MEMBERS. THIS HAS HAPPENED TWICE NOW.