INSPIRED BY DRIVE

Description of Event or Problem

INOVO WAS NOTIFIED OF A COMPLAINT INVOLVING A BATH TRANSFER BENCH BY AN END USER'S MOTHER, WHO STATED "THE TUB BASE LEG THAT TELESCOPES WENT IN, GETTING SHORTER [AND] CAUSING MY SON TO FALL IN THE TUB." THERE WAS NO REPORT OR EVIDENCE OF ILLNESS, INJURY OR MEDICAL TREATMENT ASSOCIATED WITH THE COMPLAINT. THE END USER'S MOTHER STATED SHE WILL NOT BE RETURNING THE PRODUCT FOR INVESTIGATION. INOVO WILL CONTINUE TO MONITOR COMPLAINTS FOR ANY RELATED TRENDS.