MalfunctionIYN
EPIQ 7C ULTRASOUND SYSTEM
Received Apr 14, 2023 · Event occurred Mar 23, 2023
Report 16742279 · MDR key 16742279
Device
Generic name
System, Imaging, Pulsed Doppler, Ultrasonic
Manufacturer
Philips Ultrasound, LlcModel number
795201Product problems
- Display or Visual Feedback Problem
- Unexpected Shutdown
Patient
16425 DA · Unknown
- Insufficient Information
- Insufficient Information
Narrative
Description of Event or Problem
THE ECHO ULTRASOUND DEVICE SHUT DOWN DURING A STRUCTURAL HEART CASE. THE ERROR CODE ON THE UNIT STATED, "RECONNECT THE TRANSDUCER AND RESELECT. DIAGCODE: 007". THE ECHO TECH HAD TO BRING IN A NEW UNIT IN THE ROOM TO FINISH THE CASE. MANUFACTURER RESPONSE FOR ULTRASOUND SYSTEM, EPIQ 7C (PER SITE REPORTER). THE PHILIPS SERVICE REP WAS CALLED OUT TO REPAIR THE UNIT. WE ARE WAITING ON RESPONSE.