inforMED
MalfunctionMPO

NOVAPLUS INFANT HEEL WARMER SQUEEZE

Received Apr 7, 2023 · Event occurred Jan 1, 1980

Report 1423537-2023-00896 · MDR key 16702875

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Manufacturer

Mo016 Mo-moberly

Model number

V11460-010

Catalog number

V11460-010

Lot number

V2S056E

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER HAS REPORTED THAT WHEN NURSE TRIED TO ACTIVATE A CARDINAL HEALTH INFANT HEEL WARMER THE PACK RUPTURED, LEAKING ON THE HAND, ARM, LEG, SCRUBS, AND SHOES. NO INJURY WAS REPORTED THE STAFF MEMBER IS DOING FINE.

Additional Manufacturer Narrative

THREE SAMPLES WERE RECEIVED FOR EVALUATION, ONE WAS ALREADY ACTIVATED. THE ROOT CAUSE OF THE LEAK WAS DUE TO A TORN POUCH CAUSED BY THE HYPO BUBBLE PIERCING THE POUCH. THE MACHINE WAS SETUP CORRECTLY AND IS DESIGNED WITH A MECHANISM WHICH REDUCES THE LIKELIHOOD FOR THIS ISSUE. ALL PREVENTATIVE MAINTENANCE WAS PERFORMED AS ASSIGNED. DEVICE HISTORY RECORD REVIEW WAS COMPLETED ON THE REPORTED LOT V2S056. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. CARDINAL HEALTH WILL CONTINUE TO MONITOR COMPLAINT TRENDS FOR THIS REPORTED ISSUE OF LEAK AND WORK TO IDENTIFY IMPROVEMENT ACTIVITIES TO MINIMIZE REOCCURRENCE.