inforMED
MalfunctionCEO

UNICEL® DXC 800 SYNCHRON® CHEMISTRY ANALYZER

Received Apr 26, 2010 · Event occurred Apr 3, 2010

Report 2050012-2010-00215 · MDR key 1667112

Device

Generic name

Clinical Chemistry Analyzer

Model number

NA

Catalog number

A11816

Lot number

NA

Product problems

  • Low Test Results

Patient

Not reported

  • No Consequences Or Impact To Patient

Narrative

Description of Event or Problem

CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING A LOW PHOSPHOROUS (PHOS) RESULT GENERATED BY THE UNICEL DXC 800 SYNCHRON CHEMISTRY ANALYZER. THE ORIGINAL PHOS RESULT WAS SUPPRESSED OIR LO (OUT OF INSTRUMENT RANGE) AND THE RESULT ON A DIFFERENT INSTRUMENT WAS 3.54 MG/DL. THIS RESULT WAS REPORTED OUT OF THE LABORATORY. THERE WAS NO IMPACT TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Additional Manufacturer Narrative

THE SAMPLE WAS SERUM. QC WAS IN RANGE BEFORE THE EVENT. HOTLINE HELPED CUSTOMER TROUBLESHOOT THE ISSUE AND DISCOVERED THE PHOS LAMP HAD FAILED. THE CUSTOMER REPLACED THE LAMP AND THE SYSTEM STARTED OPERATING ACCEPTABLY. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Remedial action

  • Other