InjuryEFS
WATER PIK ULTRA/NANO COMBO FLOSSER
Received Mar 23, 2023 · Event occurred Jan 6, 2023
Report 0001712259-2023-00002 · MDR key 16600125
Device
Product problems
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
Female
- Sensitivity of Teeth
- Sensitivity of Teeth
Narrative
Description of Event or Problem
CUSTOMER CONTACTED CUSTOMER SERVICE INDICATING USE OF FLOSSER CAUSED TOOTH TO BREAK. LAPSE IN COMPLAINT ENTRY DUE TO PERSONNEL ASSIGNED TO CLAIM EXITING THE ORGANIZATION. CUSTOMER SERVICE ATTEMPTED FOLLOW-UP CONTACT WITH CUSTOMER (B)(6) 2023, AWAITING RETURN CORRESPONDENCE.
Remedial action
- Other