inforMED
MalfunctionCEK

TOTAL PROTEIN/TOTAL PROTEIN STAT

Received Mar 22, 2023 · Event occurred Feb 20, 2023

Report 1823260-2023-00927 · MDR key 16589552

Device

Generic name

Biuret (colorimetric), Total Protein

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

03183734190

Lot number

65252101

Product problems

  • Low Test Results
  • Low Test Results

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

QUALITY CONTROL RESULTS WERE WITHIN SPECIFICATIONS. THE CUSTOMER PERFORMED PRECISION TESTING WHICH WAS WITHIN SPECIFICATIONS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH THE TP2 (TOTAL PROTEIN GEN.2) ASSAY ON A COBAS 8000 COBAS C 502 MODULE, SERIAL NUMBER (B)(6). THE SAMPLE INITIALLY RESULTED IN A TP2 VALUE OF 0.02 G/DL. ON (B)(6) 2023, THE SAMPLE WAS REPEATED TWO TIMES, RESULTING IN TP2 VALUES OF 6.27 G/DL AND 6.20 G/DL. NO QUESTIONABLE RESULT WAS REPORTED OUTSIDE OF THE LABORATORY.

Additional Manufacturer Narrative

THE FIELD SERVICE ENGINEER CHECKED THE SAMPLE PROBE AND THE WATER LEVEL OF THE SAMPLE PROBE WASHING. NO ISSUES WERE FOUND. THE ISSUE DID NOT RE-OCCUR. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.