inforMED
MalfunctionEFS

PHILIPS SONICARE

Received Mar 17, 2023 · Event occurred Feb 23, 2023

Report 3026630-2023-00019 · MDR key 16567909

Device

Generic name

Cordless Power Flosser 3000

Model number

HX386B

Catalog number

HX3806/21

Product problems

  • Overheating of Device
  • Overheating of Device

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE EVENT DATE IS APPROXIMATE. THE CONSUMER CONTACT INFORMATION, MAILING ADDRESS, PHONE NUMBER WERE NOT PROVIDED. PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.

Description of Event or Problem

A CONSUMER REPORTED THAT A SONICARE CORDLESS POWER FLOSSER 3000 CAUGHT FIRE WHILE CHARGING. NO INJURY OR PROPERTY DAMAGE WAS REPORTED.