InjuryOBP
NEURUOSTAR ADVANCED THERAPY
Received Mar 14, 2023 · Event occurred Aug 1, 2022
Report 3004824012-2023-00006 · MDR key 16537938
Device
Product problems
- Appropriate Device Problem Term/Code Not Available
- Appropriate Device Problem Term/Code Not Available
Patient
Unknown
- Tinnitus
- Unspecified Eye / Vision Problem
- Tinnitus
- Unspecified Eye / Vision Problem
Narrative
Additional Manufacturer Narrative
A SOCIAL MEDIA POST WAS INVESTIGATED BUT NO INFORMATION WAS PROVIDED TO IDENTIFY THE PROVIDER AND CONFIRM THAT THE PATIENT WAS TREATED WITH A NEUROSTAR DEVICE. THE SOCIAL MEDIA MONITOR REACHED OUT TO THE PATIENT BUT NEURONETICS WAS NOT CONTACTED AND NO FURTHER INFORMATION COULD BE GATHERED TO CONDUCT A THOROUGH INVESTIGATION.
Description of Event or Problem
NEURONETICS' SOCIAL MEDIA MONITOR REPORTED THAT THE FOLLOWING WAS POSTED "I'VE HAD HYPERACUSIS, TINNITUS, VISION PROBLEMS AND VESTIBULAR SYMPTOMS SINCE MY TMS TREATMENT IN AUGUST 2022."