inforMED
MalfunctionEXS

SENSICA UO MONITOR ICU

Received Mar 8, 2023 · Event occurred Feb 15, 2023

Report 1018233-2023-01546 · MDR key 16503095

Device

Generic name

Sensica Device

Model number

SCCS1002

Catalog number

SCCS1002

Lot number

NA

Product problems

  • Device Sensing Problem
  • Device Sensing Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

UPON FURTHER REVIEW, BD HAS DETERMINED THAT THIS MDR WAS REPORTED IN ERROR AS IT WAS FOUND TO BE A DUPLICATE OF AN EVENT PREVIOUSLY REPORTED. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BARD REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT / REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BARD.

Description of Event or Problem

IT WAS REPORTED THAT THE DURING THE EXECUTION OF REPROCESSING PROTOCOL SENSICA TOUCHSCREEN FIRMWARE UPDATE FIELD ACTION, AT THE US DEPOT, THE UNIT WAS GIVING THE TECHNICIAN A TUBE SENSOR ERROR WITH NO TUBE INSTALLED. PER REVIEW OF WO ON 22FEB2023, THERE WAS NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative

THE INVESTIGATION IS STILL IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED THAT THE DURING THE EXECUTION OF REPROCESSING PROTOCOL SENSICA TOUCHSCREEN FIRMWARE UPDATE FIELD ACTION, AT THE US DEPOT, THE UNIT WAS GIVING THE TECHNICIAN A TUBE SENSOR ERROR WITH NO TUBE INSTALLED. PER REVIEW OF WO ON (B)(6)2023, THERE WAS NO PATIENT INVOLVEMENT.