MalfunctionJEQ

ORALBPWRRCHGTOOTHBRUSHHANDLE3708VITALITYPRO

Received Feb 7, 2023

Report 3000302531-2023-00063 · MDR key 16314129

Device

Generic name

Toothbrush, Powered - Jeq

Manufacturer

Braun Gmbh Werk Marktheidenfeld

Model number

3708

Product problems

Fire
Charging Problem
Noise, Audible

Patient

Unknown

No Clinical Signs, Symptoms or Conditions
No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE REPORTER INFORMED THE COMPANY THAT THE PRODUCT HAS BEEN DISCARDED.

Description of Event or Problem

CHARGER HAS BURNT THROUGH THE UNIT...WENT BANG - ORAL-B [DEVICE CATCHING FIRE]. CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THEIR ORAL-B VITALITY TOOTHBRUSH, MODEL 3708, CHARGER BURNT THROUGH THE UNIT AND IT WENT "BANG." NO INJURY WAS REPORTED.