ORALBPWRRCHGTOOTHBRUSHHANDLE3708VITALITYPRO
Received Jan 31, 2023
Report 3000302531-2023-00047 · MDR key 16271486
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3708Lot number
3UA23952234
Product problems
- Electrical /Electronic Property Problem
- No Apparent Adverse Event
- No Apparent Adverse Event
Patient
Female
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
WHEN IT¿S PLUGGED IN TO CHARGE IT TRIPS THE HOUSEHOLD SYSTEM - ORAL-B [DEVICE ELECTRICAL FINDING]. CASE NARRATIVE: FEMALE CONSUMER VIA E-MAIL STATED THAT WHEN THE ORAL-B VITALITY PRO TOOTHBRUSH, MODEL 3708, WAS PLUGGED INTO CHARGE, IT TRIPPED THE HOUSEHOLD SYSTEM. NO INJURY WAS REPORTED. 15-FEB-2023 CASE UPDATE: THE SUSPECT PRODUCT LOT WAS 3UA23952234. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
24-MAR-2023 PRODUCT INVESTIGATION RESULTS: PRODUCT RETURN WAS RECEIVED AND EVALUATED. NO FAILURE COULD BE IDENTIFIED, THE PRODUCT IS ACCORDING TO SPECIFICATIONS.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED BUT NOT RECEIVED SO FAR. FULL EVALUATION WILL OCCUR UPON RECEIPT OF RETURNED PRODUCT.
Description of Event or Problem
WHEN IT¿S PLUGGED IN TO CHARGE IT TRIPS THE HOUSEHOLD SYSTEM - ORAL-B [DEVICE ELECTRICAL FINDING]. CASE NARRATIVE: FEMALE CONSUMER VIA E-MAIL STATED THAT WHEN THE ORAL-B VITALITY PRO TOOTHBRUSH, MODEL 3708, WAS PLUGGED INTO CHARGE, IT TRIPPED THE HOUSEHOLD SYSTEM. NO INJURY WAS REPORTED.