inforMED
MalfunctionDRG

WI-BOX

Received Dec 22, 2022 · Event occurred Nov 25, 2022

Report 2184149-2022-00311 · MDR key 16036091

Device

Generic name

Transmitters And Receivers, Physiological Signal, Radiofrequency

Model number

C12783

Lot number

17031006

Product problems

  • Communication or Transmission Problem
  • Output Problem
  • Communication or Transmission Problem
  • Output Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE RESULTS OF THE INVESTIGATION WERE INCONCLUSIVE SINCE THE DEVICE WAS NOT RETURNED FOR ANALYSIS. THE DEVICE HISTORY RECORD WAS REVIEWED TO ENSURE THAT EACH MANUFACTURING AND INSPECTION OPERATION WAS PERFORMED. NO NON-CONFORMANCES ASSOCIATED WITH THE REPORTED EVENT WERE IDENTIFIED. BASED ON THE INFORMATION RECEIVED, THE CAUSE OF THE REPORTED COMMUNICATION ISSUE AND SUBSEQUENT CANCELLATION REMAINS UNKNOWN.

Description of Event or Problem

IN THE MIDDLE OF FFR MEASUREMENTS PROCEDURE, THERE WAS LOST CONNECTION AND ERROR MESSAGE 3202. THE WIBOX AND TRANSDUCER CABLE WERE EXCHANGED, HOWEVER THE PROCEDURE WAS CANCELLED WITH NO CONSEQUENCES TO THE PATIENT.