inforMED
MalfunctionMSW

IMMULITE 2000 XPI THYROGLOBULIN

Received Dec 9, 2022 · Event occurred Jul 28, 2022

Report 2432235-2022-00336 · MDR key 15950405

Device

Generic name

Immulite 2000 Thyroglobulin

Model number

N/A

Catalog number

10381648

Lot number

434

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE CUSTOMER OBSERVED A BIAS FOR BIORAD CONTROLS ON THE IMMULITE 2000 SYSTEMS WHEN USING THYROGLOBULIN KIT LOT 434. DISCORDANT PATIENT RESULTS WERE NOT PROVIDED. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE BIAS ON CONTROL SAMPLES.

Additional Manufacturer Narrative

AN OUTSIDE OF US (OUS) CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER TO REPORT A BIAS ON BIORAD CONTROLS ON THE IMMULITE 2000 SYSTEMS WHEN USING THYROGLOBULIN KIT LOT 434. SIEMENS HEALTHCARE DIAGNOSTICS FURTHER INVESTIGATED THE ISSUE AND HAS CONFIRMED THE POTENTIAL FOR FUNCTIONAL SENSITIVITY TO NOT MEET INSTRUCTIONS FOR USE CLAIMS WITH THYROGLOBULIN KIT LOTS D431-D436 (US) AND KIT LOTS 431-436 (OUTSIDE THE US). INVESTIGATION HAS ALSO DEMONSTRATED THAT IMMULITE THYROGLOBULIN CONTROL MODULE CONTROL LEVEL ONE MAY RESULT OUTSIDE OF PUBLISHED RANGES. PER GOOD LABORATORY PRACTICE, PATIENT RESULTS ARE NOT REPORTED WHEN CONTROLS RESULT OUT OF RANGE. WHEN CONTROL RESULTS ARE IN RANGE, USERS MAY OBSERVE INCREASED IMPRECISION WITH LOW LEVEL PATIENT SAMPLES. AN URGENT MEDICAL DEVICE CORRECTION (UMDC, LETTER(B)(4) .A.US) WAS SENT TO US CUSTOMERS (B)(6)2022 , AND AN URGENT FIELD SAFETY NOTICE (UFSN, LETTER (B)(4) .A.OUS) WAS SENT TO OUTSIDE THE US (OUS) CUSTOMERS ON (B)(6)2022 . THE UMDC AND UFSN EXPLAIN THE POTENTIAL FOR FUNCTIONAL SENSITIVITY NOT MEETING IFU CLAIMS AND INCREASED IMPRECISION WITH PATIENT SAMPLES WITH LOW LEVEL PATIENT SAMPLES.

Remedial action

  • Recall