MalfunctionEFS
PHILIPS SONICARE
Received Nov 17, 2022 · Event occurred Nov 2, 2022
Report 3026630-2022-00153 · MDR key 15820439
Device
Generic name
Philips Sonicare Airfloss Pro
Manufacturer
Philips Oral Healthcare, LlcModel number
HX8240Catalog number
HX8516/02
Product problems
- Detachment of Device or Device Component
- Detachment of Device or Device Component
Patient
Unknown
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
A CONSUMER REPORTED THAT THE AIRFLOSS PRO NOZZLE BROKE INTO PIECES DURING USE. A POSSIBLE CHOKING HAZARD WAS IDENTIFIED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. THE CONSUMER CONTACT INFORMATION, MAILING ADDRESS, PHONE NUMBER WERE NOT PROVIDED. THE COMPLAINT WAS RECEIVED FROM A CONSUMER IN JAPAN. PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. PRODUCT NOT RETURNED TO MANUFACTURER