inforMED
MalfunctionEXS

SENSICA UO SYSTEM

Received Oct 14, 2022 · Event occurred Oct 4, 2022

Report 1018233-2022-07864 · MDR key 15611345

Device

Generic name

Sensica Device

Model number

SCCS1002

Catalog number

SCCS1002

Lot number

NA

Product problems

  • Fitting Problem
  • Fitting Problem

Patient

Unknown

  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available

Narrative

Additional Manufacturer Narrative

THE INVESTIGATION IS STILL IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED THAT HEAVY WEIGHT MIGHT HAVE KNOCKED SOMETHING LOOSE ON THE SENSICA DEVICE AND THEY DID NOT REMOVE THE TAMPER SEAL. THEY THOUGHT SOMETHING GOT LOOSE OR STRAINED WHEN SOME OF THEM PLACED TOO MUCH WEIGHT ON THE LOAD CELL.

Additional Manufacturer Narrative

UPON FURTHER REVIEW, BD HAS DETERMINED THAT THIS MDR WAS REPORTED IN ERROR AS IT WAS FOUND THAT THERE WAS NO ALLEGATION AGAINST PRODUCT. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT / REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.

Description of Event or Problem

IT WAS REPORTED THAT HEAVY WEIGHT MIGHT HAVE KNOCKED SOMETHING LOOSE ON THE SENSICA DEVICE AND THEY DID NOT REMOVE THE TAMPER SEAL. THEY THOUGHT SOMETHING GOT LOOSE OR STRAINED WHEN SOME OF THEM PLACED TOO MUCH WEIGHT ON THE LOAD CELL.