inforMED
MalfunctionEXS

SENSICA UO SYSTEM

Received Oct 14, 2022 · Event occurred Oct 4, 2022

Report 1018233-2022-07847 · MDR key 15606992

Device

Generic name

Sensica Device

Model number

SCCS1002

Catalog number

SCCS1002

Lot number

NA

Product problems

  • Device Sensing Problem
  • Device Sensing Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE INVESTIGATION IS STILL IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem

IT WAS REPORTED THAT THE ENGINEERING UNIT HAVE NOTED THAT THE SENSICA DEVICE WAS NOT DETECTING THE TUBE AT START-UP OR ON UTILITY APP. THEY BELIEVE THE TWO TUBE ISSUE DEVICES NEEDED THE OPTICAL SENSOR REPAIR (SERIAL# (B)(4)) AND (SERIAL# (B)(4)).

Additional Manufacturer Narrative

UPON FURTHER REVIEW, BD HAS DETERMINED THAT THIS MDR WAS REPORTED IN ERROR AS IT WAS FOUND THAT THERE WAS NO ALLEGATION AGAINST PRODUCT. H11:SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL OF THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT / REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.

Description of Event or Problem

IT WAS REPORTED THAT THE ENGINEERING UNIT HAVE NOTED THAT THE SENSICA DEVICE WAS NOT DETECTING THE TUBE AT START-UP OR ON UTILITY APP. THEY BELIEVE THE TWO TUBE ISSUE DEVICES NEEDED THE OPTICAL SENSOR REPAIR (SERIAL# (B)(6).