inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received Sep 24, 2022 · Event occurred Jul 15, 2022

Report 1423537-2022-00848 · MDR key 15481348

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

UNKNOWN

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER REPORTED THAT WHEN THE HEEL WARMER WAS SQUEEZED TO ACTIVATE, ITS CONTENTS OOZED OUT ON ASSOCIATE. NO INJURY REPORTED OR OTHER DEMOGRAPHICS PROVIDED.

Additional Manufacturer Narrative

DEVICE HISTORY RECORD (DHR) REVIEW WAS UNABLE TO BE COMPLETED AS NO LOT NUMBER WAS AVAILABLE FOR EVALUATION. THE ACTUAL COMPLAINT SAMPLE WAS NOT RETURNED FOR INVESTIGATION; THEREFORE, AN EVALUATION OF THE COMPLAINT SAMPLE FOR DEFICIENCY OF CONSTRUCTION COULD NOT BE PERFORMED. THE ROOT CAUSE WAS NOT DETERMINED. WE WILL CONTINUE TO MONITOR TRENDS FOR THIS PRODUCT.