inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received Sep 24, 2022 · Event occurred Jul 15, 2022

Report 1423537-2022-00845 · MDR key 15480421

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2C235D

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER REPORTED WHEN HEEL WARMER WAS SQUEEZED TO ACTIVATE, ITS CONTENTS OOZED OUT OF THE BOTTOM SEAM AND LANDED IN ASSOCIATE¿S EYE. NO INJURY REPORTED, SHE ONLY REQUIRED EYE FLUSHING. NO OTHER DEMOGRAPHICS PROVIDED.

Additional Manufacturer Narrative

DEVICE HISTORY REVIEW WAS COMPLETED ON THE REPORTED LOT NUMBER V2C235. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. THE ACTUAL COMPLAINT SAMPLE WAS NOT RETURNED FOR EVALUATION; THEREFORE, A ROOT CAUSE COULD NOT BE DETERMINED. WE WILL CONTINUE TO MONITOR TRENDS FOR THIS PRODUCT.