InjuryEFS
WATER PIK SONIC FUSION
Received Sep 9, 2022 · Event occurred Aug 24, 2022
Report 0001712259-2022-00009 · MDR key 15396740
Device
Product problems
- Human-Device Interface Problem
- Human-Device Interface Problem
Patient
Male
- Eye Pain
- Eye Pain
Narrative
Description of Event or Problem
CUSTOMER STATED THAT HE WENT TO USE FLOSSER PORTION OF SONIC FUSION AND IT DID NOT START THE MOTOR IMMEDIATELY. THIS RESULTED IN HIM REMOVING IT FROM HIS MOUTH TO LOOK AT THE BRUSH AND THE WATER WENT DIRECTLY INTO HIS LEFT EYE. WHEN THE WATER BEGAN COMING OUT, HE CLAIMS HE WAS UNABLE TO IMMEDIATELY SHUT THE UNIT OFF.
Remedial action
- Other