inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received Aug 26, 2022 · Event occurred Jul 12, 2022

Report 1423537-2022-00831 · MDR key 15301337

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2E068D

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

REVIEW OF THE DEVICE HISTORY REPORT WAS COMPLETED ON THE REPORTED LOT NUMBER, V2E068. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED ON 5/05/22 AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. NO PHYSICAL SAMPLES WERE RETURNED DUE TO WHICH A ROOT CAUSE COULD NOT BE DETERMINED. SAMPLE PHOTOS WERE REVIEWED, BUT WE ARE STILL NOT ABLE TO DETERMINE A ROOT CAUSE BASED ON EVALUATION OF PHOTOS. CARDINAL HEALTH WILL CONTINUE TO MONITOR COMPLAINT TRENDS FOR THIS ISSUE.

Description of Event or Problem

CUSTOMER REPORTED ON MW0800040000-2022-8033 THAT WHEN ACTIVATING WARMER, THE PRODUCT BROKE OPEN AND CONTENTS CONTACTED PATIENT¿S SKIN. NO PATIENT DEMOGRAPHIC PROVIDED.