inforMED
MalfunctionLMD

OR1 NEO IP, ENH

Received Aug 25, 2022 · Event occurred Jul 27, 2022

Report 9610617-2022-00247 · MDR key 15293184

Device

Generic name

Neo Ip Controller

Model number

WUIS2546-01

Catalog number

WUIS2546-01

Product problems

  • No Display/Image
  • Complete Loss of Power
  • No Display/Image
  • Complete Loss of Power

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

CUSTOMER REPORTED THAT THE SYSTEM POWERED DOWN DURING A PROCEDURE; THE PATIENT NEEDED TO BE MOVED TO A DIFFERENT ROOM. THEY REPORTED THERE WAS NO NEGATIVE PATIENT IMPACT.

Additional Manufacturer Narrative

SO FAR, THE CUSTOMER WAS NOT ABLE TO PROVIDE ANY FURTHER DETAILS ON THIS CASE. OUR TECHNICIAN DID NOT FIND ANY PROBLEM WITH THE SYSTEM.