inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received Aug 24, 2022 · Event occurred Jun 8, 2022

Report 1423537-2022-00826 · MDR key 15287772

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2C235

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DEVICE HISTORY RECORD (DHR) WAS COMPLETED ON THE REPORTED LOT V2C235. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. NO SAMPLES WERE RETURNED FOR EVALUATION DUE TO WHICH A ROOT CAUSE COULD NOT BE DETERMINED. CARDINAL WILL CONTINUE TO MONITOR COMPLAINT TRENDS FOR THIS PRODUCT.

Description of Event or Problem

CUSTOMER REPORTED THAT BEFORE CHECKING THE BABY'S BLOOD SUGAR, THE HEEL WARMER POPPED OPEN AND CONTENTS SPLATTERED ON SINK AND ACCU-CHEK MACHINE. CONTENTS DID NOT REACH PATIENT OR STAFF MEMBER. REPORT BEING FILED FOR POTENTIAL RISK.