MalfunctionEFS
WATER PIK SONIC FUSION
Received Aug 23, 2022 · Event occurred Jul 29, 2022
Report 0001712259-2022-00007 · MDR key 15277415
Device
Product problems
- Temperature Problem
- Temperature Problem
Patient
Male
- No Clinical Signs, Symptoms or Conditions
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
COMPLAINT COMMUNICATED VIA WALGREENS. PER CUSTOMER COMMENT "I BOUGHT AN ELECTRIC TOOTHBRUSH SONIC AND IT CAUGHT FIRE , AND THE STORE WILL NOT REFUND ME THE PRODUCT. I WANT A CALL BACK." LEFT VOICEMAIL ON DAY COMPLAINT WAS RECEIVED AND CUSTOMER HAS NOT YET CONTACTED CS.
Remedial action
- Replace