inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received Jul 1, 2022 · Event occurred Jun 3, 2022

Report 1423537-2022-00797 · MDR key 14887987

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2C235D

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE CUSTOMER REPORTED THAT THERE HAS BEEN AN INCIDENT OF INFANT HEEL WARMER BURSTING DURING ACTIVATION. THEY HAVE IDENTIFIED THAT THE AFFECTED HEEL WARMER WAS LOT NUMBER V2C235D. THEY ARE REMOVING ADDITIONAL PRODUCT WITH THIS LOT NUMBER FROM THEIR INVENTORY. NO PATIENT DEMOGRAPHICS OR OTHER INFORMATION PROVIDED.

Additional Manufacturer Narrative

THE DEVICE HISTORY REVIEW(DHR) WAS COMPLETED ON THE REPORTED LOT NUMBER, V2C235. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED ON 3/23/22 AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. NO SAMPLES WERE RETURNED FOR INVESTIGATION; THEREFORE, THE ROOT CAUSE COULD NOT BE DETERMINED. CARDINAL HEALTH WILL CONTINUE TO MONITOR COMPLAINT TRENDS.