inforMED
MalfunctionMPO

NOVAPLUS INFANT HEEL WARMER 4X4IN

Received Jun 3, 2022 · Event occurred Jan 1, 1980

Report 1423537-2022-00776 · MDR key 14598381

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

V11460-010

Catalog number

V11460-010

Lot number

V2A051

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DEVICE HISTORY REVIEW (DHR) WAS COMPLETED ON THE REPORTED LOT V2A051. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. A SAMPLE WAS NOT RETURNED FOR INVESTIGATION, THEREFORE A ROOT CAUSE COULD NOT BE DETERMINED. WE WILL CONTINUE TO MONITOR TRENDS FOR THIS PRODUCT.

Description of Event or Problem

CUSTOMER REPORTED THAT WHEN ACTIVATING THE INFANT HEEL WARMER AS INSTRUCTED, IT BURST AND CONTENTS WENT ACROSS THE ROOM HITTING STAFF MEMBER¿S JACKET. THERE WAS NO SKIN EXPOSURE OR ADVERSE EVENT. EVENT DATE IS UNKNOWN.