inforMED
MalfunctionKHA

LED FACE MASK

Received May 24, 2022 · Event occurred May 20, 2022

Report MW5109905 · MDR key 14495295

Device

Generic name

Mask, Scavenging

Manufacturer

Unk

Product problems

  • Device Markings/Labelling Problem
  • Inadequate Instructions for Non-Healthcare Professional

Patient

66 YR · Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

AS A FORMER REGULATORY PROFESSIONAL, I'M VERY AWARE OF LABELING REQUIREMENTS FOR BOTH CLASS III AND 510K CLEARED DEVICES. I RECENTLY ORDERED FROM (B)(6) A LED FACE MASK DEVICE. THE ADVERTISEMENT ON (B)(6), THE DISTRIBUTOR, IS CALLED "FDA CLEARED LED FACIAL SKIN CARE MASK LIGHT TREATMENT LED FACIAL MASK LED FACE MASK LIGHT THERAPY WITH RED LIGHT THERAPY AND FACE AND NECK". I ORDERED IT ON (B)(6) 2022, IT WAS RECEIVED ON (B)(6) 2022. I DID NOT INSPECT THE DEVICE TILL YESTERDAY, (B)(6) 2022, BECAUSE IT WAS A BIRTHDAY PRESENT. THE INFORMATION DID NOT MENTION CONTRAINDICATIONS, I.E., THYROID DISEASE. THE DATE OF RETURN WAS CLOSED ((B)(6) 2022) ALTHOUGH I THOUGHT I HAD 60 DAYS. UPON INSPECTION OF THE 510K DEVICE, THE LABELING IS CLEARING DEFICIENT. THERE IS NO LABELING THAT IDENTIFIES IT AS A 510K CLEARED DEVICE. NO LOT NUMBERS, NO NAME OF MANUFACTURER, NO EXPIRATION DATES. INSTRUCTIONS WERE ALMOST UNREADABLE, WRITTEN BY SOMEONE WHOSE FIRST LANGUAGE IS NOT ENGLISH, LIKELY (B)(6). AND THE CONTRAINDICATIONS PARAGRAPH CALLED "PROHIBIT THE USE OF CROWD" STATES, "PREGNANT WOMEN, CHILDREN AND THYROID DISEASE" ARE NOT TO USE THE DEVICE. THIS SHOULD HAVE BEEN WRITTEN IN THE DESCRIPTION OF THE DEVICE ON (B)(6). THE LABELING REQUIREMENTS ARE NOT FDA BONA FIDES. NAME OF THE COMPANY THAT MAKES (OR COMPOUNDS) THE PRODUCT: (B)(4). I NEVER USED THE DEVICE. INSTRUCTIONS WEREN'T CLEAR.