inforMED
MalfunctionMPO

INFANT HEEL WARMER,SQUEEZE, 4X4IN

Received May 24, 2022 · Event occurred Jan 1, 1980

Report 1423537-2022-00770 · MDR key 14492322

Device

Generic name

Infant Heel Warmer (chemical Heat Pack)

Model number

11460-010T

Catalog number

11460-010T

Lot number

V2B110

Product problems

  • Burst Container or Vessel
  • Burst Container or Vessel

Patient

Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

DEVICE HISTORY RECORD REVIEW WAS COMPLETED ON THE REPORTED LOT NUMBER V2B110. THE LOT WAS FOUND TO HAVE BEEN MANUFACTURED AND RELEASED TO PREDETERMINED SPECIFICATIONS. NO ANOMALIES WERE FOUND DURING REVIEW OF THE RECORDS. NO SAMPLES WERE RETURNED FOR EVALUATION THEREFORE A ROOT CAUSE COULD NOT BE DETERMINED. CARDINAL HEALTH WILL CONTINUE TO MONITOR COMPLAINT TRENDS FOR THIS ISSUE.

Description of Event or Problem

CUSTOMER HAS REPORTED THAT THE SEAM OF THE PRODUCT BURST, EXPOSING HOT GEL CONTENTS WHEN ACTIVATING. THE PACK MATERIAL LANDED ON CLINICIAN'S HAND AND FACE. THE PRODUCT WAS WIPED OFF WITH WARM WATER. NO MEDICATION OR INJURY WAS NOTED FOR THE AFFECTED PERSON. THE EVENT DATE IS UNKNOWN.