inforMED
MalfunctionCFN

IGM IMMUNOGLOBULIN M

Received Feb 28, 2022 · Event occurred Feb 2, 2022

Report 1823260-2022-00530 · MDR key 13618052

Device

Generic name

Method, Nephelometric, Immunoglobulins (g, A, M)

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

20737771322

Lot number

55410601

Product problems

  • Low Test Results
  • Low Test Results

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE INITIAL REPORTER COMPLAINED OF DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED FOR IGM IMMUNOGLOBULIN M (IGM) ON A COBAS INTEGRA 400 PLUS. THE INITIAL RESULT WAS 2.41 G/L WITH A DATA FLAG. THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY WHERE IT WAS QUESTIONED BY THE DOCTOR. THE REPEAT RESULT WAS 2.08 G/L WITH A DATA FLAG. THE REPEAT RESULT AFTER DILUTION WAS 85.67 G/L WITH A DATA FLAG. THE INTEGRA 400 PLUS SERIAL NUMBER WAS (B)(4).

Additional Manufacturer Narrative

NA.

Additional Manufacturer Narrative

A NEW SAMPLE FROM THE PATIENT WAS TESTED WITH AN INITIAL IGM RESULT OF 22.30 G/L WITH A DATA FLAG AND A REPEAT RESULT OF 2.43 G/L. THE RESULT OF 2.08 G/L PROVIDED IN THE INITIAL REPORT WAS ACCOMPANIED BY AN "EXCESS ANTIGEN" DATA FLAG. THE INVESTIGATION DETERMINED THE INITIAL SAMPLE HAD A VERY HIGH CONCENTRATION OF IGM IN THE SAMPLE. THE ANTIGEN EXCESS CHECK IS OBSERVED AT CONCENTRATIONS HIGHER THAN 58 G/L. FOR THIS SAMPLE, THE RESULT AFTER DILUTION WAS 85.67 G/L. NO ADDITIONAL INFORMATION WAS PROVIDED FOR THE 2ND SAMPLE OBTAINED FROM THE PATIENT. THE INVESTIGATION DETERMINED THE EVENT WAS DUE TO AN ISSUE WITH THIS PARTICULAR PATIENT. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.