inforMED
MalfunctionEIL

DEPTH GAGE 2.0/2.4 45MM LONG

Received Feb 14, 2022

Report 0001032347-2022-00048 · MDR key 13522708

Device

Generic name

Gauge, Depth, Instrument, Dental

Model number

N/A

Catalog number

01-9125

Lot number

UNK

Product problems

  • Break

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

ZIMMER BIOMET COMPLAINT (B)(4). DEVICE PRODUCT CODE: EIL. CUSTOMER HAS INDICATED THAT THE PRODUCT IS IN PROCESS OF BEING RETURNED TO ZIMMER BIOMET FOR INVESTIGATION. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED.

Description of Event or Problem

IT WAS REPORTED THAT THE DEVICE IS BROKEN. THERE WAS NO PATIENT IMPACT OR SURGICAL DELAYS INVOLVED.

Description of Event or Problem

NO FURTHER EVENT INFORMATION IS AVAILABLE AT THE TIME OF THIS REPORT.

Additional Manufacturer Narrative

THIS FOLLOW-UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION. THE PRODUCT WAS LOST POST RECEIPT. AS A RESULT FUNCTIONAL AND VISUAL TESTING CANNOT BE COMPLETED ON THESE ITEMS. LOT IDENTIFICATION IS NECESSARY FOR REVIEW OF DEVICE HISTORY RECORDS, LOT IDENTIFICATION WAS NOT PROVIDED FOR THE DEPTH GAUGE. A DEFINITIVE ROOT CAUSE CANNOT BE DETERMINED. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL REPORT WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.