MalfunctionEFS

WATERFLOSS WATER FLOSSER

Received Feb 8, 2022 · Event occurred Dec 29, 2021

Report 1712259-2022-00002 · MDR key 13486543

Device

Generic name

Oral Irrigator

Manufacturer

Water Pik Inc.

Model number

OTS-102

Product problems

Electrical /Electronic Property Problem
Electrical /Electronic Property Problem

Patient

Male

Insufficient Information
Insufficient Information

Narrative

Description of Event or Problem

REPORTED REVIEW THAT "UNIT MELTED". PHOTO SHOWED THAT THE LED/POWER BUTTON MELTED. (B)(6) DOESN'T PROVIDE CUSTOMER CONTACT INFORMATION SO UNIT COULDN'T BE RETRIEVED AND CUSTOMER COULDN'T BE CONTACTED.

Remedial action

Other