InjuryEFS
PHILIPS SONICARE
Received Jan 18, 2022 · Event occurred Jan 6, 2022
Report 3026630-2022-00008 · MDR key 13287440
Device
Generic name
Airfloss Airfloss Pro/ultra
Manufacturer
Philips Oral Healthcare, LlcModel number
HX8481Catalog number
HX8481/04
Product problems
- Patient Device Interaction Problem
- Patient Device Interaction Problem
Patient
Unknown
- Erosion
- Erosion
Narrative
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. THE DEVICE SERIAL NUMBERS OR MANUFACTURING NUMBERS WERE NOT PROVIDED. THE COMPLAINT WAS RECEIVED FROM A CONSUMER IN (B)(6). MANUFACTURE DATE NOT PROVIDED OR IDENTIFIABLE. ANALYSIS RESULTS: PRODUCT IS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. PRODUCT NOT RETURNED TO MANUFACTURER.
Description of Event or Problem
A CONSUMER ALLEGED THAT THEIR AIRFLOSS PRO/ULTRA CAUSED THEIR GUM RECESSION.