inforMED
MalfunctionBTC

PORTEX TUBES BLUSELECT

Received Jan 7, 2022 · Event occurred Dec 21, 2021

Report 3012307300-2022-00317 · MDR key 13195169

Device

Generic name

Bag, Reservoir

Model number

101/870/070CZ

Catalog number

101/870/070CZ

Product problems

  • Separation Problem
  • Separation Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

IT WAS REPORTED THAT TWENTY-EIGHT (28) DAYS AFTER STARTING TO USE THE PRODUCT, THE CUSTOMER NOTICED THE INFLATION LINE WAS DETACHED FROM THE PILOT BALLOON. NO PATIENT INJURY. NO ADDITIONAL INFORMATION IS AVAILABLE.

Additional Manufacturer Narrative

H10: DEVICE EVALUATION: THE DEVICE WAS RETURNED FOR INVESTIGATION. A VISUAL INSPECTION AND FUNCTIONAL TEST WERE PERFORMED. ONE USED DECONTAMINATED SAMPLE 10009163-002 7MM DEHT BLU SUCTIONAID SUB-ASSY WAS RETURNED FOR INVESTIGATION WITHOUT ITS ORIGINAL PACKAGING. UNDER VISUAL INSPECTION WE NOTICED THAT INFLATION LINE WAS DETACHED FROM PILOT BALLOON. SIMILAR CUSTOMER COMPLAINTS HAVE BEEN RECENTLY RECEIVED THEREFORE INTERNAL NON-CONFORMITY REPORT NCR-000928 WAS CREATED WITH PURPOSE TO EVALUATE THIS ISSUE. THE ANALYSIS PERFORMED IN THE SAMPLE RECEIVED CONCLUDED THAT THE OCCURRENCE OF THIS FAILURE CONDITION COULD BE CAUSED BY: NOT ENOUGH THF SOLVENT AT JOINT CAUSE BY BAD CONDITION ON THE THF FEEDER SYSTEM EQUIPMENT. THE CAUSE OF THE REPORTED PROBLEM WAS TRACED TO THE MANUFACTURING PROCESS. ANY RELEVANT DMRS, NCRS, ETS: THERE NO RELEVANT NON-CONFORMANCE (NCR'S) OR ENGINEERING TEST (ET) FOR THIS LOT.