inforMED
InjuryISA

CERAGEM-RH

Received Feb 5, 2009 · Event occurred Feb 3, 2009

Report MW5009886 · MDR key 1307447

Device

Generic name

Automatic Thermal Massager

Manufacturer

Unknown

Product problems

  • Unknown (for use when the device problem is not known)

Patient

62 YR

  • Burn, Thermal

Narrative

Description of Event or Problem

I WAS BURNED BY A CERAGEM-RH AUTOMATIC THERMAL MASSAGER. THIS IS SUPPOSED TO BE AN FDA 510-K- CLASS II MEDICAL DEVICE. THIS BURNS ARE NOT DISABILITATING NOR WILL THEY CAUSE PERMANENT DAMAGE BUT AFTER TALKING TO THE CORPORATE OFFICE AND THE OWNER OF THE LOCATION WHERE I WAS BURNED, IT SEEMS THAT THE DEVICE IS WORKING AS DESIGNED AND THEY DON'T KNOW WHY I WAS BURNED. SINCE THEY MAKE A BIG DEAL ABOUT BEING FDA APPROVED, I THOUGHT YOU SHOULD KNOW THAT THE MACHINES ARE NOT SAFE. DOSE: 40 MINUTES SESSION. DATES OF USE: 40 MINUTES, 2009. DIAGNOSIS: RELAXATION ONLY.