inforMED
MalfunctionLFZ

ELECSYS CMV IGG ASSAY

Received Nov 11, 2021 · Event occurred Oct 15, 2021

Report 1823260-2021-03328 · MDR key 12793606

Device

Generic name

Enzyme Linked Immunoabsorbent Assay, Cytomegalovirus

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

07027117190

Lot number

568054

Product problems

  • High Test Results
  • High Test Results

Patient

Female

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THE INITIAL REPORTER RECEIVED A QUESTIONABLE ELECSYS CMV IGG RESULT FOR ONE PATIENT SAMPLE WITH COBAS E 801 MODULE (B)(4). THE INITIAL RESULT WAS 1.20 U/ML (REACTIVE). THIS RESULT WAS REPORTED OUTSIDE OF THE LABORATORY AND QUESTIONED BY THE DOCTOR. ON (B)(6) 2021, THE SAMPLE WAS TESTED IN ANOTHER LABORATORY ON AN UNKNOWN ANALYZER WITH A RESULT OF NEGATIVE (NON-REACTIVE).

Additional Manufacturer Narrative

THE SAMPLE WAS REQUESTED FOR INVESTIGATION.

Additional Manufacturer Narrative

THE CUSTOMER'S CALIBRATION AND QC RESULTS WERE WITHIN SPECIFICATION. THE CUSTOMER'S SAMPLE PRE-ANALYTIC DETAILS WERE REQUESTED BUT NOT PROVIDED. THE RESULT OF THE CUSTOMER COULD BE CONFIRMED. FURTHER INVESTIGATION SUGGESTS THAT THE SAMPLE IS CONSISTENT WITH A FALSE POSITIVE IN THE ELECSYS CMV IGG ASSAY. BASED ON DATA PRESENTED IN PRODUCT LABELING, SINGLE FALSE POSITIVES CAN OCCUR. THE REAGENT PERFORMS WITHIN SPECIFICATION. A GENERAL PRODUCT PROBLEM WAS NOT FOUND.