inforMED
MalfunctionMRZ

RG 3ML CARTRIDGE

Received Nov 9, 2021 · Event occurred Sep 20, 2021

Report MW5105246 · MDR key 12787789

Device

Generic name

Accessories, Pump, Infusion

Product problems

  • Complete Blockage
  • Device Displays Incorrect Message

Patient

72 YR · Male

  • Insufficient Information
  • Insufficient Information

Narrative

Description of Event or Problem

OUTBOUND CALL, PT'S WIFE, REPORTS PT STILL GETS ERROR MESSAGES FROM HIS PUMP THAT A BLOCKAGE IS DETECTED. PUMP SN (B)(4), WIFE REPORTS IT HASN'T HAPPENED WITH HIS LAST 2 CARTRIDGE CHANGES BUT DEFINITELY HAS OCCURRED. RECENTLY, SHE NOTED IT NEVER OCCURS WITH THE CADD MS3 CARTRIDGES. IT ONLY OCCURS WITH THE RG 3ML CARTRIDGES. WIFE REPORTS SHE HAS USED THE CADD MS3 CARTRIDGES WITH THE GENERIC TREPROSTINIL, I RECOMMENDED NOT DOING THAT AND TO ONLY USE THE CADD MS3 CARTRIDGES WITH BRAND REMODULIN AND USE REG CARTRIDGES WITH THE GENERIC TREPROSTINIL. WIFE REPORTS SHE TRIES TO LUBRICATE THE CARTRIDGE BY MOVING THE SYRINGE ROD UP AND DOWN BEFORE USE. REPLACEMENT PUMPS SENT WITH BOX FOR RETURN. NO FURTHER DETAILS PROVIDED.