inforMED
MalfunctionKRE

PACEART OPTIMA SYSTEM SOFTWARE

Received Oct 21, 2021 · Event occurred Oct 12, 2021

Report 2182208-2021-04191 · MDR key 12675816

Device

Generic name

Analyzer, Pacemaker Generator Function, Indire

Manufacturer

Medtronic, Inc.

Model number

POS12D18

Catalog number

POS12D18

Product problems

  • Data Problem
  • Data Problem

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem

IT WAS REPORTED THAT THE PROGRAMMER REPORT HAD SHOWN AN ESTIMATED LONGEVITY REMAINING OF 7.5 YEARS BUT THE PATIENT MANAGEMENT DATABASE APPLICATION SHOWED REMAINING LONGEVITY AT ONE YEAR AND THREE MONTHS. ADVISED THE PATIENT MANAGEMENT DATABASE APPLICATION HAS CALCULATIONS FOR LONGEVITY BASED ON DEVICE DATA, BUT SHOULD BE LISTING AS PROVIDED BY THE PROGRAMMER DATA. CALLER DID NOT HAVE ACCESS TO THE CUSTOMER'S PATIENT MANAGEMENT DATABASE APPLICATION TO REVIEW. CALLER WILL FOLLOW-UP WITH CUSTOMER AND HAVE THEM REACH OUT WITH ACCESS TO LOOK INTO SOME EXAMPLES. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.