SUNBEAM (12" X 24") KING SIZE BLUE HEATING PAD

Description of Event or Problem

HEATING PAD CONNECTOR SHORTED OUT CAUSING A POSSIBLE FIRE AND SEVERE INJURY. I WAS LYING IN BED WITH THE HEATING PAD UNDERNEATH MY LOWER BACK FOR LESS THAN AN HOUR. I BEGAN TO SMELL A HORRIBLE ODOR. UPON INVESTIGATION, DISCOVERED THE BURNT/MELTING CONNECTOR WHICH SINGED BOTTOM BED SHEET AND PILLOWCASES. I HAVE PROVIDED PHOTOS. I BELIEVE THAT THE PILLOWS AND THE POSITION OF THE CONNECTOR (NOT BEING DIRECTLY UNDERNEATH MY BACK) BOTH SAVED ME FROM SEVERE BURN INJURIES. I HAVE USED THIS TYPE OF SUNBEAM HEATING PAD FOR YEARS, WITHOUT THIS TYPE OF LIFE-THREATENING SITUATION. I HAVE ALSO LEARNED THAT AFTER MONTHS OF USAGE, THE HEATING PAD REMOTE CONTROL RED LIGHT CONTINUOUSLY FLASHES (INDICATING ELECTRICAL ISSUES). THEREBY RENDERING THE PAD USELESS AND REQUIRING REPLACEMENT. I AM CERTAIN THAT SUNBEAM IS ALREADY AWARE OF THEIR DESIGN FLAW. I IMMEDIATELY OPENED A COMPLAINT CLAIM WITH SUNBEAM/NEWELL CORPORATION, CASE #(B)(4). SUNBEAM/NEWELL BRAND/XIE KANG (12" X 24") KING SIZE BLUE HEATING PAD, MODEL #938-511-000U. DEFECTIVE ITEM WAS RETURNED TO VENDOR FOR TESTING, AFTER CONSUMER'S REQUEST RETURNED BACK AFTER MANUFACTURER'S TESTING/FINDINGS. CONSUMER TOLD ITEM WAS DAMAGED BECAUSE HEATING PAD SHOULD NOT BE USED FOR LOWER BACK. FDA SAFETY REPORT ID# (B)(4).