inforMED
MalfunctionLFZ

ELECSYS CMV IGG ASSAY

Received Aug 23, 2021 · Event occurred Jul 28, 2021

Report 1823260-2021-02444 · MDR key 12355709

Device

Generic name

Enzyme Linked Immunoabsorbent Assay, Cytomegalovirus

Manufacturer

Roche Diagnostics

Model number

NA

Catalog number

07027117190

Lot number

52258301

Product problems

  • Low Test Results
  • Low Test Results

Patient

21 YR

  • No Clinical Signs, Symptoms or Conditions
  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

CALIBRATION AND QC RESULTS WERE ACCEPTABLE. THE INVESTIGATION IS ONGOING.

Description of Event or Problem

THERE WAS AN ALLEGATION OF A QUESTIONABLE CMV IGG ELECSYS RESULT FROM COBAS E 801 MODULE SERIAL NUMBER (B)(4). THE INITIAL RESULT WAS <0.25 UI/ML(NEGATIVE). THE SAMPLE WAS SENT TO ANOTHER LABORATORY AND TESTED BY DIASORIN METHOD WITH A RESULT OF 28.9 UI/ML (POSITIVE). ON (B)(6) 2021, THE SAME SAMPLE WAS RETESTED ON ANOTHER COBAS ANALYZER AND THE RESULT WAS <0.25 (NEGATIVE). THE QUESTIONABLE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY.

Additional Manufacturer Narrative

THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED. A GENERAL REAGENT ISSUE CAN BE EXCLUDED.