PHILIPS SONICARE
Received Feb 3, 2021 · Event occurred Feb 1, 2021
Report 3026630-2021-00013 · MDR key 11277044
Device
Generic name
Airfloss
Manufacturer
Philips Oral Healthcare, LlcModel number
HX8331Catalog number
HX8331/12
Product problems
- Temperature Problem
- Temperature Problem
Patient
Not reported
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
E1: THE CONSUMER'S CONTACT ADDRESS WAS IDENTIFIED AND UPDATED.
Additional Manufacturer Narrative
ANALYSIS RESULTS: PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. H3 OTHER TEXT: PRODUCT NOT RETURNED TO MANUFACTURER.
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. THE SERIAL NUMBER AND UDI WERE NOT PROVIDED. THE CONSUMER'S CONTACT ADDRESS WAS NOT PROVIDED. THE MANUFACTURE DATE COULD NOT BE IDENTIFIED BASED ON AVAILABLE INFORMATION.
Description of Event or Problem
THE CONSUMER ALLEGED THAT THEIR AIFLOSS EXPLODED DURING TEST. THERE WAS NO INDICATED INJURY OR PROPERTY DAMAGE REPORTED.