inforMED
MalfunctionJTO

API LISTERIA 10STRIPS+10MEDIA

Received Nov 25, 2020

Report 9615754-2020-00183 · MDR key 10901450

Device

Generic name

Api® Listeria 10strips+10media

Manufacturer

Biomerieux, Sa

Model number

10300

Catalog number

10300

Lot number

1007942830

Product problems

  • Incorrect, Inadequate or Imprecise Result or Readings
  • Incorrect, Inadequate or Imprecise Result or Readings

Patient

Not reported

  • No Patient Involvement
  • No Patient Involvement

Narrative

Additional Manufacturer Narrative

AN INVESTIGATION WAS INITIATED IN RESPONSE TO A CUSTOMER COMPLAINT OF A QUALITY CONTROL FAILURE IN ASSOCIATION WITH API® LISTERIA 10STRIPS+10MEDIA (REF. (B)(4), LOT 1007942830) WHEN TESTING LISTERIA INNOCUA ATCC® 33090¿. THE CUSTOMER CLAIMED THAT LOT 1007942830 MISIDENTIFIED LISTERIA INNOCUA ATCC 33090 STRAIN AS LISTERIA MONOCYTOGENES SPECIES BECAUSE OF A NEGATIVE DIM REACTION. COMPLAINT TRENDING ANALYSIS DID NOT IDENTIFY ANY TRENDS FOR THE API LISTERIA 10STRIPS+10MEDIA (REF. (B)(4)) OR ZYMB B REAGENT (REF (B)(4)). BATCH RECORD ANALYSIS DID NOT IDENTIFY ANY ISSUES DURING MANUFACTURING OF THE API LISTERIA 10STRIPS+10MEDIA (REF. (B)(4)) OR ZYMB B REAGENT (REF (B)(4)) RELATED TO THE CUSTOMER'S ISSUE OF A MISIDENTIFICATION OF LISTERIA INNOCUA AS LISTERIA MONOCYTOGENES. INVESTIGATIONAL TESTING WAS PERFORMED USING RETAIN SAMPLES OF THE API® LISTERIA 10STRIPS+10MEDIA (REF. (B)(4), LOT 1007942830) AND A REFERENCE LOT (LOT 1007989900). LISTERIA INNOCUA ATCC® 33090¿ WAS TESTED ON BOTH LOTS TO DETERMINE IF THE CUSTOMER'S ISSUE COULD BE REPRODUCED. MULTIPLE LOTS OF THE ZYM B REAGENT WERE ALSO TESTED IN COMBINATION WITH THE TWO LOTS OF API STRIPS TO DETERMINE IF A SPECIFIC COMBINATION OF API STRIPS AND ZYM B REAGENT REPRODUCED THE CUSTOMER'S ISSUE. API LISTERIA STRIPS TESTED : LOT A = BLISTER LOT 1007986150 (FINISHED PRODUCT API LISTERIA LOT 1007989900 : EXP 09 FEB 2021) : LOT USED AS REFERENCE AND USED BY THE CUSTOMER WITHOUT ISSUE. LOT B = BLISTER LOT 1007939490 (FINISHED PRODUCT API LISTERIA LOT 1007942830 : EXP 05 JAN 2021) : LOT RELATED TO THE CUSTOMER ISSUE. ZYM B REAGENT TESTED : LOT C = REFERENCE (B)(4) LOT 1007904620 (REAGENT INCLUDED IN THE FINISHED PRODUCT API LISTERIA N° 1007989900 : REAGENT COMPOSED OF R1 LOT 1007881110 (EXP 09 FEB 2021) AND R2 LOT 1007881120 (EXP 11 FEB 2021)). LOT USED AS REFERENCE AND USED BY THE CUSTOMER WITHOUT ISSUE. LOT D = REFERENCE (B)(4) LOT 1007922470 (REAGENT COMPOSED OF R1 LOT 1007892700 (EXP 17 FEB 2021) AND R2 LOT 1007892710 (EXP 19 FEB 2021). LOT RELATED TO THE CUSTOMER ISSUE. LOT E = REFERENCE (B)(4) LOT 1007851310 (REAGENT INCLUDED IN THE FINISHED PRODUCT API LISTERIA N° 1007942830 : REAGENT COMPOSED OF R1 LOT 1007796900 (EXP 05 JAN 2021) AND R2 LOT 1007796910 (EXP 09 JAN 2021)). LOT USED AS REFERENCE AND NOT USED BY THE CUSTOMER WHEN HE TESTED API LISTERIA LOT NUMBER 1007942830. THE 6 FOLLOWING COMBINATIONS (STRIPS + REAGENTS) WERE TESTED. LOT A + LOT C. LOT B + LOT D. LOT A + LOT D. LOT B + LOT C. LOT A + LOT E. LOT B + LOT E. THE 6 COMBINATIONS TESTED (STRIPS AND REAGENT) WITH THE LISTERIA INNOCUA STRAIN ATCC 33090 SHOWED COMPLIANT RESULTS COMPARED TO THE EXPECTED PROFILE. RESULTS ARE IDENTICAL BETWEEN THE 6 COMBINATIONS TESTED, INCLUDING THE DIM TEST WHICH SHOWED POSITIVE RESULTS ON ALL 6 COMBINATIONS. THE COLOR INTENSITY OF THE DIM TEST IS THE SAME BETWEEN ALL 6 COMBINATIONS TESTED. IN CONCLUSION, THE CAUSE FOR THE CUSTOMER'S ISSUE WAS NOT IDENTIFIED. INVESTIGATIONAL TESTING DID NOT REPRODUCED IN HOUSE FOR ANY OF THE COMBINATIONS OF API STRIP LOT AND ZYM B REAGENT LOT USED. THE INVESTIGATION DID NOT IDENTIFY ANY ISSUES WITH THE PRODUCT.

Description of Event or Problem

AN INDUSTRY CUSTOMER IN CANADA NOTIFIED BIOMÉRIEUX OF A QUALITY CONTROL FAILURE IN ASSOCIATION WITH API® LISTERIA 10STRIPS+10MEDIA (REF. 10300, LOT 1007942830) WHEN TESTING LISTERIA INNOCUA ATCC® 33090¿. LOT 1007942830 MISIDENTIFIED LISTERIA INNOCUA ATCC 33090 STRAIN AS LISTERIA MONOCYTOGENES SPECIES BECAUSE OF A NEGATIVE DIM REACTION. OTHER ATCC® STRAINS BELOW WERE TESTED ON THE IMPACTED LOT AND OBTAINED THE CORRECT RESULTS: LISTERIA MONOCYTOGENES ATCC ®7644¿. LISTERIA IVANOVI ATCC® 19119¿. LISTERIA GRAYI ATCC® 25401¿. BIOMERIEUX CUSTOMER SERVICE HAS REQUESTED THE CUSTOMER TO RETEST LISTERIA INNOCUA ATCC® 33090¿ON ANOTHER LOT OF API STRIPS. RESULTS OF REPEAT TESTING HAVE NOT YET BEEN PROVIDED. AS THERE IS NO PATIENT ASSOCIATED WITH THIS QUALITY CONTROL STRAIN, THERE IS NO ADVERSE EVENT RELATED TO ANY PATIENT'S STATE OF HEALTH. BIOMERIEUX WILL INITIATE AN INTERNAL INVESTIGATION.