InjuryEFS
WATER PIK WATER FLOSSER
Received Nov 16, 2020 · Event occurred Nov 5, 2020
Report 1712259-2020-00009 · MDR key 10848144
Device
Product problems
- Device Fell
Patient
Not reported
- Insufficient Information
- Insufficient Information
Narrative
Description of Event or Problem
HIS CROWN FELL OUT - ONLY A YEAR OLD - HE WANTS COMPENSATION FOR DENTAL WORK - HE HAS NOT BEEN TO DENTIST YET. HE DOES NOT WANT A REFUND OR NEW UNIT - WANTS COMPENSATION FOR DAMAGES. NO PRIOR ISSUES WITH ORAL HEALTH. PRESSURE 4-5 PSI, JET TIP USED WAS THE PS100, DISCUSSED PROPER USE, THE SAFETY OF PRODUCT, AND ORAL HEALTH OF CUSTOMER. HE ASKED MULTIPLE TIMES WHEN HE WOULD HEAR BACK FROM US AND WHEN HE COULD SEE A RESOLUTION.
Remedial action
- Other