inforMED
MalfunctionIOY

SUPPORT ARM 179

Received Oct 30, 2020 · Event occurred Sep 11, 2020

Report 8010042-2020-00880 · MDR key 10761769

Device

Generic name

Support, Arm

Model number

SUPPORT ARM 179

Catalog number

6882001

Product problems

  • Mechanical Problem
  • Mechanical Problem

Patient

Unknown

  • No Patient Involvement
  • No Patient Involvement

Narrative

Description of Event or Problem

MANUFACTURER REF#: (B)(4).

Additional Manufacturer Narrative

THE VENTILATOR WAS INVESTIGATED BY OUR FIELD SERVICE ENGINEER ON-SITE. THE SUPPORT ARM WAS IDENTIFIED DEFECTIVE. THE PART WAS RETURNED TO MANUFACTURER FOR TECHNICAL INVESTIGATION AND ISSUE WAS CONFIRMED. THE CAUSE OF THE REPORTED COMPONENT FAILURE HAS NOT BEEN ESTABLISHED IN THIS INVESTIGATION.

Description of Event or Problem

IT WAS REPORTED THAT THE SUPPORT ARM FIXING PLATE GOT DETACHED. THERE WAS NO PATIENT INVOLVEMENT. MANUFACTURER'S REF. #: (B)(4).