MTS 24 PLACE CENTRIFUGE
Received May 30, 2008 · Event occurred May 2, 2008
Report 1056600-2008-00184 · MDR key 1059223
Device
Generic name
Centrifuge
Manufacturer
Micro Typing Systems, Inc.Model number
NACatalog number
MT515060
Lot number
NA
Product problems
- Sticking
Patient
Not reported
- No Information
Narrative
Description of Event or Problem
THE CUSTOMER REPORTED THAT ALTHOUGH THE MTS 24 PLACE CENTRIFUGE WAS NOT SPINNING AND THE RPM WAS AT ZERO, THE TIMER WAS STILL COUNTING DOWN. INCORRECT CENTRIFUGATION TIME DURING TESTING, IF UNDETECTED, MAY LEAD ERRONEOUS TEST RESULTS.
Additional Manufacturer Narrative
A POSSIBLE ROOT CAUSE WAS DETERMINED. OCD CUSTOMER TECHNICAL SERVICES PERFORMED TROUBLESHOOTING WITH THE CUSTOMER VIA PHONE AND DETERMINED THAT THE CENTRIFUGE BELT WAS WORN. REPLACEMENT OF THE CENTRIFUGE BELT HAS RETURNED THE UNIT TO EXPECTED OPERATION. THIS CUSTOMER HAS NOT LOGGED ANY COMPLAINTS AGAINST THIS CENTRIFUGE SINCE THIS INCIDENT. (B) (4).