PHILIPS SONICARE
Received Sep 15, 2020 · Event occurred Apr 29, 2019
Report 3026630-2020-00059 · MDR key 10536515
Device
Generic name
Sonicare Airfloss Ultra
Manufacturer
Philips Oral Healthcare, LlcModel number
HX8460Catalog number
HX8432/03
Product problems
- Mechanical Problem
- Mechanical Problem
Patient
Not reported
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. THE NOZZLE IS AN ACCESSORY OF THE SONICARE AIRFLOSS ULTRA SYSTEM. THE MODEL NUMBER AND SERIAL NUMBER PROVIDED ARE FOR THE AIRFLOSS HANDLE. THE COMPLAINT WAS RECEIVED FROM (B)(6).
Description of Event or Problem
A CONSUMER REPORTED THAT A PIECE OF THEIR SONICARE AIRFLOSS ULTRA NOZZLE BROKE OFF DURING USE. NO SERIOUS INJURIES OR PROPERTY DAMAGE WAS REPORTED.
Additional Manufacturer Narrative
ANALYSIS RESULTS: PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED. H3 OTHER TEXT : PRODUCT NOT RETURN TO MANUFACTURER.