InjuryEFS
PHILIPS SONICARE
Received Sep 14, 2020 · Event occurred Feb 6, 2018
Report 3026630-2020-00057 · MDR key 10532097
Device
Generic name
Sonicare Airfloss
Manufacturer
Philips Oral Healthcare, LlcModel number
HX8331Catalog number
HX8331/11
Product problems
- Mechanical Problem
- Mechanical Problem
Patient
Not reported
- No Consequences Or Impact To Patient
- No Consequences Or Impact To Patient
Narrative
Additional Manufacturer Narrative
THE EVENT DATE IS APPROXIMATE. THE NOZZLE IS AN ACCESSORY OF THE SONICARE AIRFLOSS SYSTEM. THE MODEL NUMBER AND SERIAL NUMBER PROVIDED BY THE CONSUMER ARE FOR THE AIRFLOSS HANDLE. THE COMPLAINT WAS RECEIVED FROM (B)(6).
Description of Event or Problem
A CONSUMER REPORTED THAT A PIECE OF THEIR SONICARE AIRFLOSS NOZZLE BROKE OFF DURING USE. NO SERIOUS INJURIES OR PROPERTY DAMAGE WAS REPORTED.
Additional Manufacturer Narrative
ANALYSIS RESULTS: PRODUCT WAS NOT RETURNED TO CONFIRM A MALFUNCTION HAS OCCURRED.