inforMED
MalfunctionKSE

THERMO SCIENTIFIC AND CARDINAL HEALTH

Received Aug 25, 2020 · Event occurred Jun 9, 2020

Report 1036832-2020-00001 · MDR key 10452245

Device

Generic name

Blood Bank Refrigerators And Plasma Freezers

Model number

1204, 1230

Catalog number

TSX1204BA, TSX1230LA, CH1204BA

Lot number

N/A, UNITS ARE SERIALIZED

Product problems

  • Nonstandard Device
  • Component Missing
  • Component Missing

Patient

Not reported

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Additional Manufacturer Narrative

THERE HAVE BEEN ZERO (0) REPORTS OF THESE DEVICES TIPPING OVER NOR ANY ADVERSE EVENTS ASSOCIATED WITH THE FAILURE MODE. THIS MDR IS BEING SUBMITTED SOLELY ON THE BASIS FOR POTENTIAL INJURY IF THE ISSUE WERE TO OCCUR. THESE UNITS ARE 30.5 X 24.0 X 73.0 IN. (77.5 X 61.9 X 185.4 CM) AND 350 LB. POTENTIAL HEALTH CONSEQUENCES ARE A RANGE: · NONE, IF THE UNIT WERE TO TIP WHEN THERE AREN'T INDIVIDUALS AROUND OR A UNIT TIPS AND THE PERSON IS ABLE TO GET OUT OF THE WAY AND NOT BE STRUCK BY THE UNIT AS IT FALLS. · MINIMAL - IF A PERSON IS STRUCK BY PART OF THE EQUIPMENT ON A LIMB, THERE COULD BE PAIN AND BRUISING PLUS OR MINUS THE NEED FOR MEDICAL CARE. · SIGNIFICANT - IF THE UNIT TIPS AND LANDS ON TOP OF A PERSON, THERE IS A RISK OF SERIOUS INJURY REQUIRING MEDICAL CARE, THERE COULD BE LONG TERM/PERMANENT SEQUELAE FROM THE INJURY, OR A PERSON COULD BE KILLED. THE RISK ANALYSIS FOUND THERE IS A RISK OF TIPPING BETWEEN 1/1000 - 1/10,000 (OR, RISK OF A TIPPING INCIDENT OCCURRING BEING BETWEEN ONE IN 6 YEARS AND ONE IN 60 YEARS). SOMEONE WOULD HAVE TO BE STRUCK OR PINNED DOWN BY THE UNIT IN ORDER FOR ANY INJURY TO OCCUR, WHICH WOULD LIKELY BE FEWER THAN THE TOTAL NUMBER OF TIPPING INCIDENCES. THE RISK OF SERIOUS ADVERSE CONSEQUENCES (E.G., BROKEN BONES, HEAD INJURY, CRUSH INJURY, CRUSH SYNDROME) IS LESS THAN THE RISK OF A TIPPING INCIDENT CAUSING A MINOR INJURY. NOTE: I RECEIVED AN UNDETECTED .XML ERROR WHEN ATTEMPTING TO SUBMIT THIS REPORT THROUGH THE ESG ON 09-JUL-2020. THEREFORE, I AM RE-SUBMITTING IT TODAY (25-AUG-2020).

Description of Event or Problem

IT WAS DISCOVERED INTERNALLY THAT A PORTION OF THE 12 CUBIC FOOT BLOOD BANK REFRIGERATORS AND 12 CUBIC FOOT PLASMA FREEZERS MANUFACTURED DURING THE PERIOD OF MAY 2019 TO JUNE 2020 ARE MISSING A COUNTERWEIGHT NECESSARY TO PROVIDE STABILITY WHILE THE UNIT IS BEING MOVED ON ITS CASTERS. DURING MANUFACTURING IN (B)(4) ON 6/9/2020, A PRODUCTION ASSOCIATE FAMILIAR WITH THE PRODUCT WAS MOVING AN ASSEMBLY AND NOTICED THAT THE UNIT SEEMED LIGHTER THAN IT SHOULD. A QUICK INVESTIGATION DETERMINED THAT SOME UNITS HAVE BEEN ASSEMBLED AND DISTRIBUTED WITHOUT THE INSTALLATION OF THE COUNTERWEIGHTS.THERMO FISHER SCIENTIFIC IS NOT AWARE OF ANY REPORTS OF UNITS TIPPING OVER OR INJURIES ASSOCIATED WITH MISSING COUNTERWEIGHTS.

Remedial action

  • Recall
  • Repair
  • Notification