inforMED
MalfunctionFFX

SANDHILL SCIENTIFIC

Received May 27, 2020 · Event occurred Mar 13, 2020

Report 10091552 · MDR key 10091552

Device

Generic name

System, Gastrointestinal Motility (electrical)

Model number

Z07-2000-B-B

Catalog number

Z07-2000-B-B

Product problems

  • Computer Operating System Problem

Patient

12045 DA

  • No Known Impact Or Consequence To Patient
  • No Known Impact Or Consequence To Patient

Narrative

Description of Event or Problem

PATIENT HAD A 24HR ESOPHAGEAL IMPEDANCE PH CATHETER PLACED. HE WAS DUE TO RETURN FOR CATHETER REMOVAL AND STUDY DOWNLOAD ON THE FOLLOWING DAY AT 1400. HE CALLED ON THE MORNING OF THE PROCEDURE TO REPORT THAT THE MONITOR HAD STOPPED WORKING. PATIENT WAS ADVISED TO RETURN TO UNIT AT THAT TIME BUT DID NOT RETURN UNTIL THAT AFTERNOON. MOTILITY RN WAS NOT AVAILABLE TO REMOVE THE CATHETER AT THAT TIME. CATHETER WAS REMOVED BY ANOTHER ENDOSCOPY RN. MOTILITY RN ATTEMPTED TO DOWNLOAD STUDY UNSUCCESSFUL. SD CARD CONTAINING STUDY WAS MAILED TO DIVERSATEK HEALTH TO BE ANALYZED. THEY WERE NOT ABLE TO RETRIEVE STUDY. RECORD IS BEING SENT OUT FOR REPAIR.