InjuryEFS
WATER PIK WATER FLOSSER
Received May 22, 2020 · Event occurred May 4, 2020
Report 1712259-2020-00003 · MDR key 10083051
Device
Product problems
- Adverse Event Without Identified Device or Use Problem
Patient
Not reported
- Tooth Fracture
- Tooth Fracture
Narrative
Description of Event or Problem
CUSTOMER CLAIMS USE OF FLOSSER CHIPPED FRONT TOOTH. CUSTOMER CLAIMS SHE WAS NOT AWARE OF ANY PREEXISTING CONDITIONS THAT COULD HAVE WEAKENED TOOTH. CUSTOMER RETURNED AND REFUNDED PRODUCT VIA SELLER, REFUSED UPGRADE/ALTERNATE PRODUCT. CUSTOMER STATED HER DENTAL PROFESSIONAL WOULD FORWARD STATEMENT PROMPTING WATERPIK TO PAY FOR REPAIR OF DAMAGED TOOTH.
Remedial action
- Other